Contact and support

Questions, bugs or ideas? Email the developer directly. Replies usually arrive within two working days.

Optional details that help us help you

Settings → About

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Quick answers

My apps aren't locking.

Open Unstare. If you see “Reconnect Screen Time”, tap it and allow access. Check that the app is in your active mode and that your subscription is active. All locked apps share one timer, and a 5-minute break from all of them resets it.

The eye check can't see my eyes.

Hold your iPhone at eye level in good light and take off sunglasses. If it still can't see your eyes, set your mode to unlock with Walk or Flip instead.

I didn't get the notification to start my break.

Turn on notifications for Unstare in iOS Settings → Notifications. You can also open Unstare and tap Start eye break on Home.

Restore my subscription on a new device.

In Unstare, go to Settings → Subscription → Restore purchases, signed in with the same Apple Account.

Cancel my subscription.

Open Settings, tap your name, then Subscriptions, then Unstare. Cancel at least 24 hours before the period ends.

Get a refund.

Apple handles payments and refunds. Request one at reportaproblem.apple.com.

Delete my data.

Delete the app. Everything Unstare stores lives on your device and is removed with it. If you emailed us, ask and we'll delete your messages.